Introduction
MPS UAE (hereinafter the “Company”) operates and maintains the website at https://www.mps-uae.com (the “Website”). The Company is committed to protecting the privacy of all users (collectively referred to as the “User”) who access or interact with the Website.
This Privacy Policy governs the collection, use, and protection of personal data in accordance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL UAE) and other applicable UAE legislation. By accessing the Website, the User acknowledges and agrees to the practices described in this Policy.
Information We Collect
The Company may collect the following categories of personal data through the Website:
- Name, email address, phone number, and company/organisation details submitted via contact or enquiry forms
- Details of enquiries or service requests submitted through the Website
- IP address, browser type, and device information
- Website usage data including pages visited, session duration, and navigation patterns (collected via cookies and analytics tools)
- Any other information voluntarily provided by the User in communications with the Company
The Company collects personal data directly from the User where possible and limits collection to what is necessary for the stated purpose.
Purpose of Data Collection
The Company collects and processes personal data for the following purposes:
- To better understand User needs and enquiries
- To respond to service requests and communications
- To provide information about the Company’s print, audiovisual, and AMC services
- To improve Website content, functionality, and user experience
- To send promotional communications where the User has opted in
- To comply with applicable laws and regulations
Personal data will not be used for purposes other than those described above without the User’s consent, or as otherwise permitted by applicable law.
User Rights
Users have the right to:
- Request access to personal data held by the Company
- Request correction of inaccurate or incomplete personal data
- Request deletion or restriction of processing where data is no longer needed for the original purpose
- Withdraw consent for processing at any time where processing is consent-based
- Object to direct marketing communications and opt out at any time
To exercise any of these rights, contact the Company using the details in Section 10. The Company will respond within a reasonable timeframe in accordance with applicable law.
Cookies Policy
The Website uses cookies and similar tracking technologies to enhance user experience and collect usage analytics. By continuing to use the Website after accepting the cookie notice, the User consents to the use of cookies.
Categories of cookies used:
- Essential cookies: Required for the Website to operate; cannot be disabled
- Analytics cookies: Aggregate data on visitor behaviour to improve Website performance
- Preference cookies: Remember user settings and preferences
Users may disable cookies via browser settings. Disabling certain cookies may affect Website functionality. The Company does not sell or share cookie data with third parties for advertising purposes.
Safeguarding and Data Security
The Company is committed to protecting User personal data and has implemented appropriate technical and organisational security measures including:
- Restricting access to personal data to authorised personnel on a need-to-know basis
- Use of secure communication channels for data transmission
- Confidentiality obligations imposed on staff and service providers
- Regular review of security procedures and practices
The Company will take all reasonable measures to prevent data loss, unauthorised access, or disclosure. While the Company makes every effort to protect User data, the transmission of information over the internet cannot be guaranteed to be completely secure.
Data Retention
Personal data is retained for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Once data is no longer required, it is securely destroyed or anonymised.
Disclosure to Third Parties
The Company does not sell, lease, or distribute personal data to third parties without User consent, except:
- Where required by applicable law or court order
- To service providers and vendors engaged to support the Company’s operations, under appropriate confidentiality obligations
- To Ghobash Group entities for group-level administration, subject to appropriate data protection safeguards
The Company does not share personal data with advertisers or sponsors in a way that discloses User identity without explicit consent.
Third-Party Links
The Website may contain links to third-party websites. The Company is not responsible for the privacy practices or content of those websites. Users are advised to review the privacy policies of any external sites they visit.
Contact and Questions
For questions, to exercise data rights, or to raise concerns regarding this Privacy Policy, Users may contact:
- Company: MPS UAE
- Website: https://www.mps-uae.com
- Email: info@mps-uae.com
- Address: Makeen Building, Airport Road, Deira, Dubai, UAE
- Phone: +971 4 239 4566
Policy Modifications
The Company reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Continued use of the Website following the posting of changes constitutes acceptance of the updated Policy.
Applicable Law
This Privacy Policy is governed by the laws of the United Arab Emirates, including UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL UAE). Any disputes arising from this Policy shall be subject to the exclusive jurisdiction of the competent courts of Dubai, UAE.