9 Features to Look for in a Managed Print Services Provider

Author Name : Hicham Kabbage

Getting a flow and structure is always a daunting challenge for businesses. They are constantly changing different aspects of their operations to get that sweet spot. However, not all of these aspects are easy to identify. Your office printer can be the culprit that’s affecting your operations. 

Insignificant costs like monthly toner refills along with regular breakdowns can quietly contribute to growing expenses over time. One way to around this is through Managed Print Services or MPS. This service is seeing a surge across diverse sectors. Organizations are using this to manage everything from optimizing resources to reducing costs. 

In this blog post we are going to break down features you should analyze when you are working with a Managed Print Service provider. 

Assessment and Customization

A professional MPS always starts off by running a thorough analysis of your print environment. With this analysis they find places where there’s space for improvement. Similarly, there’s a process for this thorough assessment. The service provider carefully gets a brief overview of your equipment along with its usage patterns. After this the MPS provider gives you a report of your assessment highlighting everything you’ll need to follow.

Maintenance and Support

An MPS provider is responsible for giving you the support you’ll need. These providers offer maintenance services like constantly analyzing the print fleet. Through this they find and resolve all the possible issues before they cause significant damage. Additionally, because of regular maintenance your printing devices are always operational.

Security Measures

When you are communicating with an MPS provider see if the deploy robust security measures in their managed print services. This is detrimental as a cyber attack can take down your whole printing operations. These security features include data encryption, authentication, along with password protection. Once you put all of the security measures in place you’ll be able to create an advanced system which is impossible to bypass.  

Visible Pricing

SMBs, SMEs, corporations every business regardless of its size wants to reduce cost to the optimal level. This is also one of the primary reasons why they get managed print services. That’s why we recommend working with an MPS provider that offers easy to understand pricing models with no hidden charges. The provider should also have a clear idea about the approach they’ll be using for the project.

MPS Company, part of the Gulf Commercial Group, is a leading provider of office technology solutions. This affiliation allows us to take a unique, specialized approach, benefiting from the group’s extensive expertise.

Sustainability

Businesses are now committing themselves to reduce their environmental footprint. These sustainability efforts include reducing paper waste, low-energy consuming devices and more. The MPS provider should follow all these eco-friendly practices since they will be responsible for cutting down your organization’s environmental footprint.

Document Management

For creating a structure in workflow you’ll need to have proper document management in place. When you consider an MPS provider, ask them if they are providing document management services. These services include digital databases, retrieval systems along with automation.

Inventory Management

Handling office supplies like ink, toner, or paper are mundane tasks that can take a lot of time. A professional MPS provider will look after your inventory management. They will monitor and record all of your office inventory without your intervention. With this approach you’ll prevent sudden inventory shortages along with overstock situations.

Experience and Reputation

We always recommend considering an MPS provider that has a decent experience in the industry. They should also have positive reviews from previous clients. All of these things are a testament to their professionalism and expertise.

Conclusion

We always recommend considering an MPS provider that has a decent experience in the industry. They should also have positive reviews from previous clients. All of these things are a testament to their professionalism and expertise.

Scalability is important. It assures their services can grow with your business and adapt to evolving needs.

Look for features like secure print release, data encryption, and regular security audits to protect sensitive information.

Yes, remote monitoring provides proactive maintenance. It also reduces downtime while delivering optimal performance of your print infrastructure.
Easy integration reduces disruptions. It allows printers to work easily with your current IT infrastructure.
Providers with eco-friendly initiatives, such as energy-efficient devices and recycling programs, help reduce your environmental impact.
Detailed analytics provide insights into print usage, helping optimize costs and improve operational efficiency.
Ensure they provide 24/7 customer support, quick response times, and comprehensive training for your staff.
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